Shipping Information
Fast, reliable delivery across Indonesia. Get your premium fashion pieces delivered safely to your doorstep with full tracking and insurance.
View Shipping OptionsFree Shipping
On orders over Rp500.000
Same Day Delivery
Available in Central Jakarta
Insured Packages
All shipments fully protected
Nationwide Coverage
Delivery across Indonesia
Shipping Options
Choose the delivery option that best fits your needs and timeline.
Standard Delivery
Rp25.000Reliable delivery to your doorstep within the Jakarta area and major cities.
Express Delivery
Rp45.000Fast delivery for urgent orders within Jakarta and surrounding areas.
Same Day Delivery
Rp75.000Order before 2 PM for same-day delivery within Central Jakarta.
Free Shipping
FREEFree delivery on orders over Rp 500,000 to most locations in Indonesia.
Delivery Coverage
We deliver nationwide with varying timeframes based on your location.
Jakarta & Surrounding Areas
DKI Jakarta, Depok, Bogor, Tangerang, Bekasi
Java Island Major Cities
Bandung, Surabaya, Yogyakarta, Semarang, Malang
Other Major Cities
Medan, Palembang, Makassar, Denpasar, Balikpapan
Remote Areas
Other cities and remote locations across Indonesia
Order Processing & Shipping
Here's what happens after you place your order with us.
Order Confirmation
Your order is confirmed and payment is verified.
ImmediateProcessing
Items are picked, packed, and prepared for shipment.
1-2 business daysShipping
Package is handed to courier and tracking begins.
Same dayDelivery
Package arrives at your specified address.
Based on shipping methodShipping Policies
Important information about our shipping and delivery policies.
Order Processing
- Orders placed before 2 PM are processed the same day
- Weekend orders are processed on the next business day
- Processing may take longer during peak seasons
- Customized items require additional processing time
Delivery Attempts
- Up to 3 delivery attempts will be made
- SMS notification before each delivery attempt
- Package held at local facility after failed attempts
- Customer pickup available within 7 days
Package Protection
- All packages are insured against loss or damage
- Secure packaging to protect your items
- Signature required for high-value orders
- Photo confirmation for contactless delivery
International Shipping
- Currently available to Singapore and Malaysia
- 7-14 business days delivery time
- Additional customs fees may apply
- Contact us for other international destinations
Shipping FAQ
Find answers to common questions about shipping and delivery.
How can I track my order?
Once your order ships, you'll receive a tracking number via email and SMS. You can track your package on our website or the courier's tracking page.
Can I change my delivery address after ordering?
Address changes are possible if your order hasn't been shipped yet. Contact our customer service team immediately with your order number and new address.
What happens if I'm not home during delivery?
Our courier will attempt delivery up to 3 times. If unsuccessful, the package will be held at the local facility for 7 days for customer pickup.
Do you ship to PO boxes?
We currently don't ship to PO boxes as signature confirmation is required for all deliveries. Please provide a physical address.
How do I qualify for free shipping?
Orders over Rp 500,000 qualify for free standard shipping to most locations in Indonesia. The discount is automatically applied at checkout.
What if my package is damaged during shipping?
All packages are insured. If your item arrives damaged, contact us within 48 hours with photos, and we'll arrange a replacement or refund.
Questions About Shipping?
Our shipping team is here to help with any questions about delivery options, tracking, or special shipping requirements.