Terms of Service

Please read these terms and conditions carefully before using our service.

Last updated: December 15, 2024

Important Notice

By accessing and using Hanabelle's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Hanabelle website ("Service") operated by Hanabelle ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

2. Use of Service

You may use our Service for lawful purposes only. You agree not to use the Service:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including "junk mail" or "spam"
  • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service

3. Account Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and identification
  • Update your account information promptly when it changes
  • Accept all risks of unauthorized access to your account

4. Products and Services

We strive to provide accurate product descriptions and pricing. However:

  • Product images are for illustration purposes and may not exactly represent the actual product
  • We reserve the right to correct errors, inaccuracies, or omissions
  • Prices are subject to change without notice
  • We may limit quantities available for purchase

5. Orders and Payment

When you place an order through our Service:

  • You are offering to purchase products subject to these Terms
  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders at any time
  • Payment must be received before order processing begins
  • You are responsible for all applicable taxes and fees

6. Shipping and Delivery

We will make every effort to deliver products in a timely manner. However:

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • You must inspect items upon delivery and report any issues promptly
  • Additional fees may apply for express shipping or remote locations

7. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Hanabelle and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policyfor information about how we collect, use, and disclose your information.

10. Limitation of Liability

In no event shall Hanabelle, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

11. Governing Law

These Terms shall be interpreted and governed by the laws of Indonesia, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@hanabelle.com
  • Phone: +62 812-3456-7890
  • Address: Penjaringan, North Jakarta 14440, Indonesia